Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

• Real people who are passionate and proud
• Caring and respectful
• Tenacious problem solvers

We are currently looking for a Retail Assistant to join us at our Parramatta Location in a Casual capacity.

About the role

• You'll provide great customer service and sell a diverse range of products within our retail department ranging from mobile phones, power tools, gaming consoles, musical instruments and so much more.
• Build long term customer relationships whilst working towards meeting sales targets with your colleagues.
• Successfully negotiate with our loyal customers for win/win solutions.
• Assist customers through researching pricing and features for various stock items to differentiate Cash Converters goods from competitors; and
• Introduce customers to Cash Converters online if we do not have what they are looking for.

About you

• Previous customer service experience in a similar environment would be preferred but not essential.
• Your natural style will be friendly and welcoming, and you'll be able to understand our customer's needs.
• Ability to think on your feet and be a natural problem solver.
• You'll enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones; and
• Willingness to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business.

What's on Offer

• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Monday to Saturday | No Sunday Trading
• Real career development opportunities
• Ongoing store and team bonuses | Full paid training provided.
• Paid Parental Leave.
• Salary Packaging for a Novated Car lease available.
• Health Insurance Discounts.
• 30% Instore Discount.
• Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position immediately!

So, keep your phone nearby! You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we've come a long way, celebrating 40 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

Our Blacktown Store is looking for a Full Time Retail Assistant - Buys and Loans Operator to join our team.

• Starting at our Penrith Store, you'll then have the opportunity to work across our other nearby stores within the Western Suburbs.
• This position is a Retail based role, in our Buys and Loans Department.
• You will accurately perform day-to-day transactions in our Buys and Loans department.
• Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
• Build lasting relationships with our customers by actively listening to and understanding their needs.
• Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
• Perform all transactions in line with company and legislative requirements.

• Proven customer service experience, ideally within a retail environment.
• Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
• Confidently able to negotiate with our devoted customers for a win/win outcome.
• Strong communication skills that build rapport, trust, and demonstrate compassion; and
• Are interested and have the ability to discuss and clearly explain contract details with customers.

• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Monday to Sunday shifts available
• Training Provided with real career development opportunities
• Ongoing store and team bonuses | Full paid training provided.
• Paid Parental Leave.
• Salary Packaging for a Novated Car lease available.
• Health Insurance Discounts
• 30% Instore Discount.
• Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position right away!

So, keep your phone nearby! You could be hearing from us soon.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.