Contact Us

We're here to help. If you'd like to ask us a question or tell us about your Cash Converters experience, please get in touch.

General Enquiries

Australian Head Office

Cash Converters International Ltd., Level 18 Citibank House, 37 St Georges Terrace, Perth WA 6000

Phone: +61 (0) 8 9221 9111

Fax: +61 (0) 8 9221 9011


Personal Finance

Personal Finance Customer enquiries should be directed to your nearest store by using the Store Locator.

Phone: 13 CASH (132274)



Webshop related enquiries should be submitted using our online contact form or by calling the General Enquiries phone number.

Customer Complaint Handling

Cash Converters is committed to providing a high standard of service. If you have an issue you should, in the first instance, contact the store directly.

If you do not feel your issue has been resolved in an acceptable manner please contact our Company Complaints Officer by emailing

For our Dispute Resolution Policy click here.